Shape the future of disability management at iA Financial Group as a Disability Claim Director. Lead a high-performance team focused on operational excellence and client satisfaction.
Reporting directly to the Disability Management Director, you will be responsible for enhancing client experiences and operational efficiencies in a hybrid setting. Your leadership will inspire a culture of innovation among specialists while ensuring compliance with national standards and strategic objectives. In this role, you will help identify growth opportunities within the services offered.
Key Responsibilities:
• Guide a team to improve disability claims processes • Foster collaboration with Member Experience and Legal teams • Analyze service outcomes and operational metrics • Equip the team with essential training and development • Participate in meetings and develop processes for service quality
Requirements: • Proven disability claims management experience • Bachelor’s degree or over 10 years of equivalent experience • Robust strategic thinking and personnel management skills • Exceptional communication abilities in French and English • Digital mindset with a focus on leveraging technology
Lead iA Financial's disability services with your expertise and vision. #J-18808-Ljbffr
📌 iA Financial Group Disability Claim Director (Winnipeg)
🏢 iA Financial Group
📍 Winnipeg
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