Drive impactful change as a Crisis & Resource Counsellor at WoodGreen, located in Toronto. This hybrid role focuses on providing essential support to seniors in crisis situations.

As a key member of the Toronto Seniors Helpline team, you will be responsible for assessing risks and offering crisis management services. Required qualifications include a Bachelor’s Degree in Social Work along with two years of relevant experience. Utilize your knowledge to support older adults and their caregivers effectively via telephone and chat services.

Key Responsibilities:



• Respond to crisis referrals via telephone and online • Conduct initial risk assessments using standardized tools • Provide supportive counseling and referrals to services • Maintain accurate records and statistical data • Collaborate with community and healthcare teams

Requirements: • Bachelor’s Degree in Social Work or equivalent • Registration with a regulatory body for social work • 2 years’ experience in counseling and interventions • Excellent communication and customer service skills • Knowledge of services for seniors in crisis

Bring your expertise in crisis intervention to the WoodGreen team and help support Toronto's elder community. #J-18808-Ljbffr

📌 Hybrid Crisis Resource Counsellor Role (Winnipeg)
🏢 WoodGreen Community Services
📍 Winnipeg