Scotiabank in Thornhill is seeking a Customer Experience Lead for a 15 hours/week role. You will oversee a team of Customer Experience Associates and Senior Associates, ensuring exceptional customer service and robust branch performance.
As Officer in Charge when needed, you will handle emergencies and escalations, drive improvements in customer experience, and assist with policy implementations. Adaptable scheduling and prior banking exposure are assets for success in this position.
📌 Part Time Customer Experience Leader Flexible & Growth Winnipeg (Canada)
🏢 Scotiabank
📍 Canada
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