Join Northland Properties as a Guest Services Team Lead, driving guest satisfaction and team excellence. This full-time role in North Vancouver promises a dynamic work workplace focused on service and leadership. As a Team Lead, you will be pivotal in ensuring smooth operations within the Guest Services Department.

You'll foster a positive setting, guide staff, and elevate the guest experience through proactive customer assistance. Solid experience in customer service and cash management is essential, along with the ability to multitask effectively in a busy workplace. Key Responsibilities:
Supervise Guest Services Representatives in daily operations
Process and promote Grouse Mountain products with sales initiatives




Address guest inquiries and resolve concerns efficiently
Manage cash floats and end-of-day close-out procedures
Collaborate with Retail team for inventory management Requirements:
3+ years of relevant customer service experience
Familiarity with Microsoft Office and POS systems
Strong supervisory and training capabilities
Background in booking procedures preferred
Must be flexible for evening and weekend shifts Drive sales and customer service initiatives as a Guest Services Team Lead with Northland Properties.

📌 Northland Properties Guest Services Lead North Vancouver
🏢 Kibbi Technologies
📍 North Vancouver