Elevate member experiences at Altea Active as a full time Member Engagement Associate. Deliver stellar service while fostering connections with our community.

Altea

Active is in search of a proactive Member Engagement Associate to join our guest services team. This role entails providing outstanding service and support to ensure member satisfaction and retention. Candidates should possess excellent communication skills and a detail-oriented mindset to thrive in this customer-focused position. Key Responsibilities:
Greet guests and assist with service inquiries
Answer phone calls promptly and professionally
Schedule current member appointments and assist with passes
Keep lobby and cafe areas clean and organized
Update customer records accurately in the system Requirements:
Minimum 1 year customer service experience
CPR/First Aid certification required
Education related to health and fitness preferred
Successful completion of a Criminal Background Check
Solid organizational skills and a team-oriented attitude Bring your people skills and commitment to excellence to the Member Engagement team at Altea Active.

📌 Member Services Associate At Altea Active Vancouver
🏢 Altea Active
📍 Vancouver