Elevate client satisfaction as a Member and Client Experience Advisory Agent with Desjardins. This full time role involves empowering clients towards financial success while promoting cooperative values. As an Advisory Agent, you will focus on enhancing member and client experiences through personalized support and financial product advice.

With at least three years of experience, you will assist clients in navigating digital solutions while ensuring compliance and security. Your expertise will not only help resolve issues but also promote business relationships and identify opportunities for business development. Key Responsibilities:
Support clients in using applications for financial transactions
Assist members encountering fraud or irregularities
Process transactions to help settle member cases
Maintain up-to-date knowledge of financial services standards
Uphold compliance and risk management standards Requirements:
High school diploma or equivalent
Minimum three years of relevant experience
Proficiency in French
Solid customer focus with effective communication
Tech-savvy with adaptability skills Become a vital part of Desjardins, championing member financial empowerment and service excellence.

📌 Member Experience Advisory Agent At Desjardins Quebec City
🏢 Desjardins Group
📍 Quebec City