Job Overview

We are seeking a dynamic and organized Medical Office Assistant/Receptionist to join our healthcare team. In this vital role, you will be the first point of contact for patients and visitors, ensuring a welcoming setting while efficiently managing administrative tasks. Your energetic approach will help streamline daily operations, support clinical staff, and enhance patient experiences.

The ideal candidate is detail-oriented, tech-savvy, and passionate about providing exceptional service in a rapid-paced medical setting. There is an option of a promotion to the Clinic Manager depending on performance.

Duties
Greet patients and visitors warmly, creating a positive first impression
Manage multi-line phone systems to handle appointment scheduling, inquiries, and follow-ups
Verify patient information and update electronic medical records accurately using Juno and other EMR systems
Schedule appointments efficiently while managing calendar conflicts and patient needs
Collect insurance information, process payments, and handle billing procedures with precision
Maintain organization of medical documentation, charts, and office supplies
Support clinical staff by preparing examination rooms and assisting with administrative tasks as needed

Experience




Prior experience as a Medical receptionist or in a medical office workplace is highly preferred
Proficiency with electronic medical records (EMR) systems such asJuno is essential
Decent knowledge of medical terminology to accurately communicate with healthcare providers and patients
Demonstrated experience managing multi-line phone systems in a busy office setting
Excellent office experience with familiarity in front desk operations and administrative procedures
Previous Medical Ofiice Asssistant experience is a plus but not required; training will be provided for specific software tools, and PLEASE NOTE outgoing staff will provide support/training to incoming staff to ease seamlessly
Ability to handle sensitive patient information with confidentiality and professionalism

ONly Candidate selected for an interview will be contacted,

Join us to be part of a dedicated team committed to delivering outstanding healthcare experiences in the Bay of Quinte! We value energetic individuals who thrive on organization, communication, and making a positive impact every day.

Pay: $18.04-$25.92 per hour

Work Location: In person

📌 Medical Office Assistant/receptionist Belleville
🏢 Freshdew Medical Clinic
📍 Belleville