Join Four Seasons as a Manager of Salesforce CRM Systems and drive technology initiatives that shape exceptional guest experiences. This hybrid role involves strategic planning, systems management, and stakeholder communication. As the Salesforce CRM Systems Manager, you will work closely with cross-functional teams to ensure the successful delivery of CRM initiatives and enhancements.

You will oversee the stability and operations of the Salesforce platform, managing complex integrations that support sales and marketing teams. Your solid project management abilities will facilitate the effective implementation of technology solutions, resulting in improved efficiency. Key Responsibilities:
Develop and implement CRM technology strategies




Conduct requirements gathering and project discovery
Manage project teams and vendor partnerships
Optimize processes for system enhancements and delivery
Ensure effective communication with stakeholders Requirements:
5+ years in systems operations and Salesforce management
Proven track record in complex application integrations
Solid analytical and problem-solving skills
Knowledge of project management methodologies
Experience in hospitality or real estate is a plus Drive innovation in Salesforce applications to support Four Seasons' luxury service mission.

📌 Manager, Salesforce Crm Systems Toronto
🏢 Socket.dev
📍 Toronto