Drive customer satisfaction and team performance as a Retail Experience Lead. Oversee store operations, manage staff, and maintain high service levels every day. In the role of Retail Experience Lead, you will be integral to store success, ensuring high standards are met both in appearance and service.

Your responsibilities include managing daily operations, guiding team members in customer service excellence, and handling escalated issues. With at least two years of retail experience, you will utilize your robust communication and customer service skills to foster a team committed to success. Key Responsibilities:
Manage opening and closing store procedures
Exhibit exemplary customer service during all interactions
Assist with team training and onboarding initiatives
Implement sales strategies to boost team performance
Resolve customer complaints professionally Requirements:
Two years of retail experience mandatory
High school diploma or equivalent required
Experience in all customer service areas
Must pass background check
Provincial Cannabis Certification required Leverage your retail expertise to enhance customer experiences and support your team's performance continuously.

📌 Lead Role In Retail Customer Experience Lasalle
🏢 Pop's Cannabis
📍 LaSalle