Step into a rewarding Member Services Representative role at Coast Capital in Kelowna. Provide exceptional service and financial guidance while building lasting relationships with our members. In this full time position, your role emphasizes proactive listening and member engagement at Coast Capital.

You will have the prospect to deliver insightful financial advice while assisting members with their inquiries. Solid problem-solving skills and a commitment to member service are essential for success in this role. Key Responsibilities:
Welcome members and provide friendly, efficient service
Identify and address member needs proactively
Guide members on using alternate banking channels
Collaborate with colleagues to optimize member services
Detect and report any fraudulent transactions Requirements:
Excellent communication and listening abilities
Capacity for empathy in sensitive conversations
Initiative in addressing member concerns
Knowledge of financial products for referrals
Versatile in managing varying scenarios Utilize your customer service expertise to create positive financial experiences for members at Coast Capital in Kelowna.

📌 Kelowna Member Services Representative Role
🏢 Coast Capital Savings
📍 Kelowna