Join MaKami College as a Tech Support Specialist and lead IT support efforts in a vibrant educational setting. Deliver exemplary customer service while troubleshooting technology issues.In this role, you will support students and staff with a variety of technology needs at MaKami College, a respected post-secondary institution in Alberta. Your expertise will guide users through hardware and software challenges while enhancing classroom and learning technology experiences.



This position is well-suited for those who thrive in rapid-paced environments and enjoy direct interaction with users.Key Responsibilities:- Troubleshoot technology issues in classrooms and events- Manage tasks related to hardware and software support- Maintain classroom technology including cameras and displays- Respond to user support requests in a timely manner- Track and manage technical documentation and support ticketsRequirements:- Proven experience in technical support environments- Excellent problem-solving abilities and communication- Knowledge of Windows operating systems and educational software- Proficiency in providing customer-focused technology support- Capacity to handle urgent user queries effectivelySupport the transformative mission of MaKami College by ensuring seamless technology operations in all academic settings.#J-18808-Ljbffr

📌 Bilingual Tech Support Specialist (Fr/En) | Pos & It Systems (Winnipeg)
🏢 MaKami College
📍 Winnipeg