Bell is seeking an Operations Service Desk Problem/Incident Manager for its Canada Business Markets. You will own end‑to‑end problem and incident management, guiding major incidents from detection to resolution and ensuring customer satisfaction.
In this hybrid role based in Ontario, you’ll coordinate with diverse teams, produce post-mortem analyses, and drive service improvements while adhering to SLAs/SLOs for enterprise customers.
📌 Incident & Problem Manager — 24/7 Customer Impact Lead Winnipeg (Canada)
🏢 Bell
📍 Canada
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