Elevate your IT career with our Helpdesk Support role in Oakville. This part time position focuses on providing hands-on support, including troubleshooting and device logistics. You will engage with users as a vital link in our IT operations, responding to help desk tickets and managing device configuration.

Your responsibilities include assisting with onboarding and offboarding processes while ensuring smooth technical functionality for staff. This is an excellent path for individuals eager to enhance their IT skill set. Key Responsibilities:
Handle inbound help desk tickets and support requests
Troubleshoot Windows laptops, iPads, and Microsoft 365
Prepare devices for current hires and manage inventory
Document procedures and common issues efficiently
Update tickets and assist with internal reporting Requirements:
Detail-oriented with excellent organizational skills
Robust verbal communication in English; French is an asset
Comfortable managing multiple priorities
Experience with ticketing systems is a plus
Willingness to undertake hands-on tasks Become a pivotal contributor to our IT support team in Oakville, enhancing user experience through top-notch support.

📌 Helpdesk Support In Oakville (Canada)
🏢 Encore
📍 Canada