Step into a pivotal role as Manager of Terminal Operations with GTAA at Toronto Pearson. Drive productive passenger services while leading a dedicated team in airport operations. This managerial position reports to the Associate Director and is vital for maintaining compliance and optimizing terminal operations.

Your leadership will focus on developing a high-performing team while managing contractor relationships and enhancing service quality. Together, you will work to ensure a seamless and protected experience for travelers. Key Responsibilities:
Direct the Terminal Officers' daily functions
Enhance safety and efficiency in passenger flow
Foster collaborations with airlines and service providers
Monitor compliance with operational standards
Analyze KPIs to support continuous improvements Requirements:
7+ years in operational leadership roles
3+ years managing frontline teams
Proven experience with stakeholder relations
Robust analytical skills and reporting expertise
Knowledge of airport operations and regulations Transform airport terminal experiences and ensure operational excellence as the GTAA Manager in Terminal Operations.

📌 Gtaa Airport Manager Terminal Operations Toronto (Canada)
🏢 Greater Toronto Airports Authority
📍 Canada