Become a Front Desk Guest Services Agent and make a difference in our guests' stays by managing check-ins, resolving issues, and coordinating services. Offer personalized attention to every guest. This role involves comprehensive front desk duties, including greeting guests and managing their hotel reservations.

You will process guest payments, issue room keys, and ensure explicit communication with housekeeping and other departments. Problem resolution will play an essential role in maintaining guest satisfaction. Key Responsibilities:
Greet and assist guests during arrival
Handle check-in and check-out smoothly
Assign rooms and issue room keys
Process guest payments and maintain billing accuracy
Coordinate guest inquiries and resolve concerns Requirements:
Background in hospitality or customer service
Robust verbal communication and interpersonal skills
Ability to manage conflicts and guest dissatisfaction
Familiarity with hotel booking systems is beneficial
Skills in organizing third-party services for guests Deliver top-notch guest experiences by efficiently handling reservations, payments, and guest communication as a Front Desk Guest Services Agent.

📌 Front Desk Guest Services Agent Whistler
🏢 Ontario Trillium Foundation
📍 Whistler