Join Coast Capital in Shelbourne as a Full time Member Services Agent where you’ll support members with valuable financial insights and exceptional customer care. You will embody our commitment to building a better future together with proactive engagement. This position emphasizes the importance of connecting with members and ensuring their financial well-being.

Responsibilities include acting as the first point of contact, resolving queries, and fostering a supportive setting. You will utilize strong communication and empathy to educate members on various banking channels, driving positive outcomes. Key Responsibilities:
Serve as the initial contact for member inquiries
Educate members on financial products and services




Take ownership in identifying and resolving banking issues
Collaborate with colleagues to enhance member experiences
Stay vigilant in detecting potential fraudulent activities Requirements:
Excellent verbal communication skills in English
Solid empathy and understanding of member needs
Initiative in resolving challenges
Adaptability to changing circumstances
Positive approach with a focus on inclusion Support members through dedicated service and effective financial guidance at Coast Capital.

📌 Full Time Member Services Agent At Coast Capital Victoria
🏢 Coast Capital Savings
📍 Victoria