Enhance family experiences as a Customer Service Representative, welcoming guests and ensuring smooth operations in our facility. This role is perfect for those who love helping others. We're seeking passionate Customer Service Representatives who enjoy daily interactions with families.

You'll provide tours, assist with registrations, and respond to customer queries while maintaining a positive workplace atmosphere. Your ability to stay organized and composed will directly contribute to making our facility a welcoming space. Key Responsibilities:
Greet and engage families upon their entry
Provide tours to ensure comfort and familiarity
Handle bookings and payments with attention to detail
Answer calls and emails with clarity and kindness
Resolve issues efficiently and promote a positive experience Requirements:
1 year of customer service experience desired
Friendly, organized, and tech-friendly individual
Ability to work calmly in quick-paced situations
Certification in First Aid (or plan to obtain)
Solid communication and service skills Bring your enthusiasm for customer care and help families thrive in our community!

📌 Family Focused Customer Service Role Toronto
🏢 Making Waves Swim School
📍 Toronto