21 Sep
|
Engineering Search Firm
|
Mississauga
21 Sep
Engineering Search Firm
Mississauga
Elevate your career as an Electrical/Mechanical Support Specialist, providing vital technical support in resolving equipment issues. This full time position focuses on industrial equipment and remote customer assistance. As a key member of the team, you'll deliver quick solutions for loading dock systems, working closely with Engineering and Quality departments to improve service.
Your robust troubleshooting abilities and knowledge of control systems will empower customers and field technicians in diagnostics. Excellent communication skills are essential as you explain complex concepts clearly. Key Responsibilities:
Assist customers via phone and email channels
Resolve hydraulic and mechanical system problems
Collaborate on complex technical issues with various teams
Document troubleshooting activities in the CRM system
Support warranty claims and investigations Requirements:
Electrical Engineering Technician or similar qualification
Experience with loading dock or industrial machinery
Solid diagnostic, analytical, and troubleshooting skills
Familiarity with CRM and technical support tools
Ability to manage priorities effectively Your contributions will enhance product performance and customer satisfaction in the industrial equipment sector.
📌 Electrical/mechanical Support Specialist Mississauga
🏢 Engineering Search Firm
📍 Mississauga