EXECUTIVE DIRECTOR / PROPERTY MANAGER
Non-Profit Housing Co-operative | Scarborough, Ontario
Employment: Full-time
Reports to: Board of Directors
Supervises: Administrative, Maintenance and Cleaning Staff
Position Summary A non-profit housing co-operative in Scarborough is seeking an experienced, community-minded Executive Director / Property Manager to provide strong operational leadership, support our staff team and help strengthen our systems and day-to-day housing operations.
Reporting directly to the Board of Directors, the Executive Director / Property Manager provides overall operational leadership, including staff management, financial and administrative oversight, property and maintenance management, member services, community partnerships and implementation of Board direction.
We are looking for a strong people leader and relationship builder who can develop an effective staff team, create strong operational systems, provide excellent service to a diverse membership and build productive relationships with community organizations and housing-sector partners.
We welcome candidates with strong transferable leadership experience from non-profit housing, property management, community services and other non-profit environments.
Key Responsibilities Staff & Operations
Lead and supervise the Co-op’s administrative, maintenance and cleaning staff, providing clear direction, support, coaching and performance feedback.
Oversee day-to-day operations and ensure priorities, deadlines and Board directives are effectively followed through.
Property & Maintenance
Oversee maintenance, repairs, emergencies, inspections, preventive maintenance and overall property standards.
Coordinate contractors,



trades and service providers and ensure work is completed effectively and cost-efficiently.
Financial & Administrative Management
Work with the Board on operating and capital budgets and provide regular financial and operational reporting.
Oversee housing charges, arrears, RGI/subsidy administration, invoices, payments, records and office systems, ensuring required corporate, financial and housing-sector reporting is accurate and completed on time.
Members & Community
Ensure excellent, respectful and responsive service to the Co-op’s diverse membership, including effective management of member concerns, communications and occupancy matters.
Support vulnerable members by connecting them with appropriate community services and resources and develop productive relationships with community organizations and partners.
Support Co-op meetings, events and community-building initiatives.
Board & Governance
Implement Board decisions, policies and directives and provide the Board with timely information, reports and recommendations.
Support effective governance, including Board and member meetings, administration of the Co-op’s bylaws and policies, and relationships with legal counsel, insurers, government agencies and housing-sector partners.
Overall Accountability
Ensure Co-op operations are well organized, appropriately documented and compliant, while identifying significant financial, staffing,



property or operational matters requiring Board attention.
Maintain confidentiality, exercise sound professional judgment and ensure operational matters are followed through to completion.
Required Qualifications & Experience Relevant leadership experience in non-profit, housing, property management, community services or a related environment.
Demonstrated experience supervising and developing staff, including setting expectations, providing feedback and addressing performance concerns.
Demonstrated ability to provide excellent service to diverse communities and effectively manage sensitive or challenging situations.
Experience building productive relationships with community organizations, agencies and other stakeholders.
Strong operational, organizational and financial-management skills, including the ability to manage competing priorities and ensure follow-through.
Strong communication, problem-solving and conflict-resolution skills, with the ability to work effectively with a volunteer Board of Directors, staff and community members.
Preferred Qualifications & Experience Experience in non-profit or co-operative housing and/or residential property management.
Knowledge of co-operative governance and Ontario’s non-profit housing sector.
Experience with RGI/subsidy administration, arrears and housing financial processes.
Familiarity with housing-sector organizations such as CHF Canada, CHF Toronto and the Agency for Co‑operative Housing.
Working Requirements This is a full time, on-site leadership position in Scarborough, Ontario.
Some evening and weekend availability is required for Board and member meetings, community events, emergencies and other operational requirements.

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📌 Ellen McGreal-Executive Director / Property Manager (Ontario)
🏢 Co-operative Housing Federation
📍 Ontario