Responsibilities

Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.

Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including tec

General Skills

Experience in programming and analysis; specialized CRM software package support at the specified experience level Ability to collaborate with IT Professionals throughout the Software Development Life Cycle Experience in structured methodologies for the development, design, implementation and maintenance of applications

Experience in design, code, test, debug and document applications

Experience in the use of object and/or third generation language development tools

Experience in one or more programming languages

Experience in application design, latest design patters, deployment and troubleshooting

Experience with relational and hierarchical database technologies

Experience in the use of information retrieval packages using query languages

Experience with one or more communications protocols

Experience in structured methodologies for the design, development, implementation and maintenance of applications

Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts

Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills

A team player with a track record for meeting deadlines CRM Software Development Skills

Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation

Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools

Experience with middleware and gateways





Expertise in specific tools for CRM software development

Desirable Skills

Knowledge and experience with programming Internet-ready applications

Knowledge and experience in rapid application development (RAD) methodologies

Knowledge and understanding of Information Management principles, concepts, policies and practices

Experience with middleware and gateways

Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging

Ability to provide post-implementation support and resolve any post-implementation technical issues

Experience conducting design walkthrough sessions with project team

Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

Ability to provide user and system documentation as required

Requirements
Experience and Skill Set Requirements
Must Haves

Oracle Siebel CRM testing experience is a must

5+ years of experience with Siebel technical configuration /development / integration

3+ year of development and testing experience of Siebelintegration with Adobe AEM , J2EE and etc

Experience with Siebel IP18 or later versions with a focuson configuring / developing / testing

Experience in HTML 5, Cascading Style Sheet, JQuery andJavaScript

Experience in OBIEE and PowerBI report development andtesting.

Nice to have

Experience with Siebel modules such as Public Sector CRM,Contracts, Lead, Management, Partner, Public Sector Partner Portal, CampaignManagement, Marketing, Resource Manager,



and Public Sector eService would be anasset

Experience with Transfer Payments would be an asset.

Skill Set Requirements
Siebel Development Skills

Oracle Siebel CRM testing experience is a must

5+ years of experience with Siebel technical configuration /development / integration

3+ year of development and testing experience of Siebelintegration with Adobe AEM , J2EE and etc

Experience with Siebel IP18 or later versions with a focuson configuring / developing / testing

Experience with Siebel Tools Software and editing Siebel WebTemplates.

Experience in using Siebel Open UI specific classes andMethods.

Experience working on Siebel Test Automation is an asset

Report Development Skills

Experience in HTML 5, Cascading Style Sheet, JQuery andJavaScript

Experience in OBIEE and PowerBI report development andtesting

Working knowledge of Open UI Concepts-PM, PR, Manifest Fileand Mapping files

Soft Skills

Strong communication skills; both written and verbal

Ability to develop and present new ideas and conceptualizenew approaches and solutions

Excellent interpersonal relations and demonstrated abilityto work with others effectively in teams

Demonstrated ability to work with functional and technicalteams Demonstrated ability to participate in a large teams and work closelywith other individual team members

Proven analytical skills and systematic problem solving

Robust ability to work under pressure, work with aggressivetime lines, and be adaptive to change

Displays problem solving and analytical skills, using themto resolve technical problems

Public Sector Experience

Experience with Siebel modules such as Public Sector CRM,Contracts, Lead, Management, Partner, Public Sector Partner Portal, CampaignManagement, Marketing, Resource Manager, and Public Sector eService would be anasset

Experience with Transfer Payments would be an asset.

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📌 Software Developer - CRM - Intermediate (Ontario)
🏢 Socket.dev
📍 Ontario