21 Sep
|
Tobermory
|
Ontario
Take advantage of a rewarding User Support Technician role at THRULIQUID INC., located in Mississauga, with remote work possibilities. You will focus on troubleshooting and user education.
Ideal for dynamic candidates, this permanent, full-time position requires strong interpersonal skills and at least 1-2 years of relevant experience. As a User Support Technician, you will provide assistance in resolving user issues, consulting technical documents, and ensuring user satisfaction while supervising a small team.
Key Responsibilities:
• Provide solutions to user computing problems
• Utilize manuals for effective problem resolution
• Train and advise users based on identified needs
• Oversee technical support team operations
• Collect and maintain problem and solution logs
Requirements:
• College diploma or similar qualification
• Excellent English communication skills
• Minimum 1-2 years of service experience
• Supervisory skills for a small team
• Strong organizational and multitasking capabilities
Become an integral part of THRULIQUID INC. by delivering superior user support and fostering a collaborative workplace.
#J-18808-Ljbffr
📌 Technical User Support Role at THRULIQUID INC. (Ontario)
🏢 Tobermory
📍 Ontario