At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Integrated Services for Newcomers

Program: Settlement & Family Services - ISIP

Employment Type: Permanent Full-Time (35 hours/week)

Number of Positions: 1

Compensation: $24.32 - $25.04 per hour

About the Position:
Deliver outcome-oriented settlement programtoeligibleclients. TheCommunity Integration Practitionerdeliverssettlement services for seniors, women,menand youth under the following components:
a) Needs Assets Assessments and Referrals, b) Information and Orientation, c) Employment Related Services, d) Community Connections and e) Support Services.

Reports to: Senior Settlement Program Manager

Key Duties & Responsibilities:

Performs formal review of newcomer needs across a broad spectrum of settlement areas (e.g.language, employment, housing, community connections, etc.)

DevelopsSettlement Plans and follow-up support for newcomers based on identified needs with consideration of government, professional, business and community services available

Performs clients’ data entry

Refers or arranges clients to appropriate services as needed (e.g.crisis counselling)

Provides newcomers with client-centered settlement and integration information and orientation services about Canadaplusthe community they intend to settle

Deliversone-on-one consultations via various communication methods (e.g.in-person, email, online and by phone)

Provides information and orientation through workshops, group sessions and classes

Liaiseswith government, professionalgroups, businesses, schools and community services as necessary to ensureprovision of up-to-date,accurate and detailed information to newcomers and client settlement needs

Facilitates guided visits for newcomers to foster familiarizationwithexisting government and community resources

Plans and implements large and small events

Performs cultural interpretation between clients and service providers

Performs interpretation for workshop speakers where applicable

Translatesresources for newcomers

Plans,implementsandassistsinevents such as job fairs, community networking events and more.





Conductsoutreachto localcommunityorganizations (e.g.public libraries, community recreation and senior’scentres, government institutions, schools, food banks, cultural and faith-based institutions, and other local community and social networks)in ordertoconduct program promotion and recruit new clients

Provides settlement assistance and support to newcomers arriving in YVR

Attends program meetings on service delivery issues

Provides up-to-date information tothesupervisorwithin the service regionregardingchanges to community services, government departments and procedures

Works on improving program service outcomes and day-to-day servicesfornewcomers by participating in professional developmentprogramsas assigned

Documents clients’ needs, settlement plans, attendance records, and program outcomes to client database

Performs other related duties as assigned bysupervisor

Education, Training and Experience:

Bachelor’sDegreeinSocialorHumanSciences

Experience in working withnewcomers, refugees, temporary foreign workers, naturalizedcitizensand international students

Experience with multicultural clientele and immigrant related services

Possession ofCertified Career Development Practitioner (CCDP) Certificationis considered asan asset

Experiencein conducting workshops and events

Experiencein one-on-one settlement service delivery

Knowledgeofsettlement information and resources

Knowledgeof the local geographic area

Job Skill and Abilities:

Excellent written and verbal communication skills

Excellent interpersonaland intercultural communicationskills

Ability to work independently and as a part of a team

Second language may be an asset whenrequiredto meet operational needs in serving communities with specific language requirements

Excellent technical skills in MS Office and web-based applications(e.g.MS Teams and Zoom)

Excellentresource, timemanagementand organizational skills





Excellent attention to detail and commitment to excellence in service delivery

Excellent group facilitation skills

Ability to work with individuals and communities facing cultural adjustment challenges

Ability to design, promote,deliverandfacilitateorientation and education workshops

Additional Information:

Criminal Record Check Required

Able to work evenings and weekends as required

About S.U.C.C.E.S.S.:
S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

Additional agency holidays (3 additional statutory holidays)

3 weeks annual vacation (starting) and up to 6 weeks (maximum)

Company-funded pension (GRRSP)

Extended health & dental plan

Employee & family assistance programs

Access to wellness programs, and more

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive workplace that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested applicants should forward their applications by 11:59PM, October 5, 2026.
While we appreciate all applications, only those selected for an interview will be contacted.

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📌 13609 - Community Integration Practitioner (British Columbia)
🏢 ASPECT BC - Association of Service Providers for Employability and Career Training
📍 British Columbia