Be a key player at Fastco as a Customer Service Agent, specializing in enhancing customer satisfaction through efficient communication and support. Provide assistance in French and English, ensuring a remarkable customer experience.

Fastco is hiring a Customer Service Representative to manage inquiries, resolve complaints, and handle order processing. Your ability to communicate effectively and manage multiple tasks will help deliver outstanding service in a dynamic setting. Utilizing your team spirit and positive attitude will be essential in this supportive role.

Key Responsibilities:
• Input sales orders in the CRM system
• Manage customer inquiries via email and phone
• Deliver accurate and prompt customer service
• Resolve customer issues through troubleshooting
• Process exchanges, returns, and orders accurately

Requirements:
• Fluent in spoken and written French and English
• Minimum one year experience in customer service
• Strong multitasking skills in rapid-paced scenarios
• Proficient in Microsoft Office Suite
• Ability to maintain composure with challenging clients

Leverage your problem-solving skills to ensure customer satisfaction at Fastco.
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📌 Fastco Customer Service Agent (Quebec City)
🏢 Fast Tire
📍 Quebec City