Salary Range: $47,000.00 To $52,000.00 Annually
Do you have experience leading a team?
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous commercial division!
Responsibilities Lead a team of Commercial Customer Care Associates
Coordinate service calls for furniture and appliances
Respond to customer inquiries and offer solutions
Process sales order confirmations for builders and large contracts
Co-ordinate product reservations and deliveries for large contracts
Consistently follow up with customers on the progress of customer service related issues
Other duties as assigned periodically
Qualifications High school diploma or equivalent
Minimum 5 years customer service or sales experience
Excellent telephone manner
Excellent verbal and written communication skills
Solid working knowledge of MS Office programs

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📌 Commercial Supervisor, Operations (Ontario)
🏢 The Brick
📍 Ontario