Capitalize on your love for technology by joining Lightspeed as B2B Technical Support. Help Brands & Retailers navigate the NuORDER platform with expert guidance.

Lightspeed is on the lookout for a dedicated B2B Technical Support professional to enhance customer experiences through the NuORDER platform. In this role, you will manage technical queries and ensure the seamless handling of client tickets. By leveraging your communication skills, you’ll provide invaluable support and troubleshooting for app-related issues.

Key Responsibilities:
• Become proficient in the NuORDER web and iPad applications
• Troubleshoot and resolve reported app bugs and issues
• Review integration logs and assist with data ingestion
• Offer guidance on feature usage and application setups
• Foster relationships with VIP clients and ensure satisfaction

Requirements:
• 2+ years in analytics, customer service, or tech roles
• Familiarity with B2B and SaaS ecosystems
• Understanding of wholesale eCommerce principles is preferred
• BA/BS degree or relevant experience

Elevate the customer experience with your technical prowess while working for Lightspeed's cutting-edge team.
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📌 B Technical Support at Lightspeed (British Columbia)
🏢 Lightspeed Commerce
📍 British Columbia