Become a Complaints Resolution Investigator with the College of Physicians and Surgeons of Ontario. This role focuses on investigating physician complaints to ensure patient safety and quality care. At CPSO, you will play a pivotal role in maintaining healthcare standards by investigating the conduct and capacity of physicians in Ontario.
Your responsibilities include collecting and analyzing data from various sources, conducting interviews, and preparing detailed reports. This prospect requires strong communication skills and the ability to handle sensitive situations effectively. Key Responsibilities:
Resolve complaints regarding physician practices and conduct
Analyze hospital and office records thoroughly
Conduct interviews and take clear statements
Prepare comprehensive reports for internal committees
Communicate effectively with stakeholders and legal advisors Requirements:
Regulated qualified with a relevant university degree
Five years of experience in a healthcare setting
Exceptional analytical and critical thinking abilities
Proficient in written and verbal communication
Versatile to occasional travel across Ontario Utilize your investigative skills to support CPSO's mission of high-quality patient care and ethical medical practice.