Become a Customer Success Manager at MedMe, focusing on pharmacy operations in Eastern Canada. This on-the-ground role drives training, adoption, and expansion at pharmacies. At MedMe, you will spearhead customer success for pharmacies in Québec and Eastern Canada. Your main task will involve onboarding and helping pharmacies integrate MedMe for ongoing use. A bilingual approach and an understanding of pharmacy operations are key to building trust with pharmacy teams. Key Responsibilities:
Oversee onboarding and training for recent pharmacy clients
Deliver bilingual support as per operational needs
Foster pharmacy adoption of MedMe across various workflows
Monitor and enhance user engagement at pharmacy locations
Coordinate with Account Managers for strategic initiatives Requirements:
Minimum 4 years in Customer Success, preferably in healthcare
Bilingual proficiency in French and English
Robust grasp of pharmacy operations and regulations
Ability to manage change effectively
Exceptional relationship management skills Leverage your expertise to support pharmacies in their journey with MedMe’s solutions.

📌 Customer Success Manager Pharmacy Focus Toronto (Canada)
🏢 RXinsider
📍 Canada