Elevate customer partnerships as the Customer Success Manager at MongoDB, specifically for G2000 accounts based in Toronto, ON. Use your strategic expertise to maximize client lifetime value. This role positions you as a business and technical advisor, pivotal in executing high-impact strategies for significant accounts.

You'll collaborate with technical leaders to align MongoDB capabilities with their IT transformation needs. Building robust relationships with CIOs and CTOs, you will navigate complex market dynamics and lead resourceful initiatives that foster customer growth and success. Key Responsibilities:
Address customer consumption risks with architectural strategies
Perform in-depth business reviews for strategic accounts




Oversee programs that enhance customer maturity and success
Communicate progress towards strategic outcomes to leadership
Foster collaboration to improve consumption and product value Requirements:
9 to 12+ years in a technical customer role
6+ years with strategic business accountability
Exceptional written and verbal communication skills
Bachelor’s degree in a technical field
Experience managing high-value client portfolios Be the catalyst for success and innovation at MongoDB by leveraging your expertise in Toronto.

📌 Customer Success Manageraccounts Toronto (Canada)
🏢 MongoDB
📍 Canada