Take charge as Senior Manager of Service Operations at FedEx, enhancing customer service and operational performance. Experience in management and solid organizational skills are essential for this role.

This position involves planning and directing all operations within the FedEx service area for optimal customer support. Candidates are required to have a Bachelor’s Degree, extensive business experience, and currently hold a management role within FedEx. The role focuses on effective employee management and operational leadership, with a G license and a clean driving record also necessary.

Key Responsibilities:
• Plan and direct all station operations efficiently
• Control service delivery and performance metrics




• Manage employee training and development initiatives
• Ensure compliance with safety and operational protocols
• Strive for cost-effective operational practices

Requirements:
• Bachelor’s Degree or equivalent
• Minimum of 6 years in business experience
• At least 2 years in direct management
• Must be currently in a FedEx management role
• Valid G license with a good driving record

Lead your team to success and ensure service excellence at FedEx.
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📌 Senior Manager, Service Operations at FedEx (Ontario)
🏢 FedEx Canada
📍 Ontario