Take charge as a Service Operations Leader at REIC Rentals, overseeing the efficiency of our service team in the industrial rental sector. Lead with expertise and inspire operational excellence in customer service.
This role demands an experienced Service Manager who enjoys mentoring teams and ensuring high service standards. You will coordinate technician efforts, focus on safety compliance, and maintain equipment readiness while reporting to the Operations Manager. Your leadership skills will be vital in a dynamic and customer-focused setting.
Key Responsibilities:
• Lead daily technician assignments to achieve operational goals
• Ensure safety reports are submitted and documented
• Facilitate monthly safety meetings and track performance
• Manage shop organization and equipment readiness
• Provide technical support for field equipment challenges
Requirements:
• Minimum 5 years of experience in service management
• Mechanical knowledge of equipment rentals
• Strong organizational and communication abilities
• Technical certification or relevant degree preferred
• Valid driver's license and ability to perform physical tasks
Elevate REIC Rentals' service operations by leveraging your leadership and technical expertise to ensure exceptional customer experiences.
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