Step into a Full-Time Customer Representative role with FedEx in YQGA, focusing on customer care and effective package handling. This position emphasizes communication skills and adherence to training protocols.

As a Customer Representative, your main responsibility will be ensuring customer satisfaction while respecting Canadian Customs regulations and FedEx service protocols. A high school diploma is mandatory, and additional qualifications are preferred. You will need to navigate a busy work environment and demonstrate capability in physical tasks, such as lifting and maneuvering up to 150 lbs.

Key Responsibilities:
• Engage customers with knowledge of FedEx products
• Complete all testing and training requirements effectively




• Work proficiently within a Windows PC framework
• Show competency in stress management under monitored conditions
• Flexibility to work different shifts based on needs

Requirements:
• High school diploma needed; college diploma preferred
• Understanding of FedEx products and customs procedures
• Ability to lift and manage packages safely
• Bilingual candidates preferred for Quebec
• Maintain a valid driver's license with a clean driving record

Utilize your skills to provide exceptional customer service and support at FedEx!
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📌 Customer Service Role at FedEx YQGA (Ontario)
🏢 FedEx Group
📍 Ontario