At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.
Join us in helping diverse Canadians and newcomers achieve their full potential!

Achev’s latest Impact Report: www.Achev.ca
Job Description: Casual Program Support Specialist – Level 3, LINC Home Study Ontario
Summary: Program Support Specialist Level 3 is responsible for client service, data management, administrative tasks and client training in the LINC Home Study program.
Duties & Responsibilities Client Service and Support Provide escalated client service and troubleshoot issues
Provide platform and standard operating procedure support to clients
Perform intermediate webinar moderation
Data Management and Reporting Perform data entry tasks on platforms
Track and maintain data and generate reports
Perform data analytics to support monitoring of program metrics
Administrative Tasks Maintain back-ups of invoices and expense claims
Support administration of casual instructor payroll and expense claims
Maintain program inventories (capital assets, supplies, etc.)
Perform other administrative duties as required




Program Support Provide program activity support as needed
Support program outreach
Lead small initiatives
Training and Resource Development Create and deliver training and support resources in various formats for clients
Backup and Flexibility Perform back-up as needed for Program Support Specialists at Level 3 or Level 2
Qualifications Post secondary degree in relevant discipline
2 years of customer service/administrative support experience
1 year of online training experience
Proficient in MS Office suite
Customer service skills
Communication skills
Interpersonal skills
Collaboration skills
Detail-orientation
Time management skills
Ability to learn current technology
Cultural sensitivity
Intermediate data analysis skills
Intermediate presentation skills
Basic instructional design skills
Problem solving skills
LINC experience an asset
LINC Home Study experience preferred
Avenue.ca experience an asset
HARTs experience an asset
iCARE experience an asset
Criminal record check may be required
LINC Home Study experience preferred
Occasional evenings and weekends
Hourly rate: $30.8
This is a current vacancy. Please note that we use AI tools in our application screening process. All hiring decisions involve human review.
We’re looking to welcome people to our diverse, inclusive, and authentic workplace.We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free.

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📌 Program Support Specialist - Level 3 (Ontario)
🏢 Socket.dev
📍 Ontario