Join Petal as a Client Onboarding Specialist to transform physician experiences through effective onboarding. This hybrid position requires solid relationships and structured support using the Xacte billing platform. As an onboarding expert, you will guide current clients post-sale, configuring profiles and validating necessary information.
Your role involves coordinating with various internal teams while following up to ensure each client goes live seamlessly and on schedule. You'll be instrumental in building trust-driven relationships with healthcare specialists. Key Responsibilities:
Guide new clients during the onboarding process
Configure profiles while validating required data
Work with teams to schedule training and support
Follow up for seamless go-live experiences Requirements:
Relevant experience in onboarding or coordination
Organized and detail-oriented in follow-ups
Bilingual communication abilities in French and English
Capacity to manage multiple tasks and stakeholders
Familiarity with technology and web platforms Make a significant impact on healthcare services by enhancing client experiences at Petal.
📌 Client Onboarding Role At Petal Quebec City (Canada)
🏢 PetalMD
📍 Canada
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