Enhance your career with Cognizant as a ServiceNow Business Analyst in a remote setting. Your expertise in ITSM and HRSD will be pivotal in delivering productive solutions. Cognizant is in search of a skilled ServiceNow Business Analyst for our Mississauga team.

This role focuses on the successful implementation of ServiceNow across ITSM and HRSD, where you'll refine business processes and foster operational excellence. Use your solid analytical skills to create effective functional requirements and support technology projects that matter. Key Responsibilities:
Partner with stakeholders to refine ServiceNow business requirements
Assess and enhance existing ITIL-based processes
Create detailed functional requirements and acceptance criteria
Collaborate for effective solution delivery across teams
Define reporting needs and develop operational dashboards Requirements:
Bachelor’s degree in a related field
Minimum 5 years' experience with ServiceNow projects
Proficient in ITIL processes and ServiceNow functionalities
Robust communication and interpersonal skills
Capable of managing testing and documentation processes Bring your ServiceNow expertise to Cognizant and drive meaningful business transformations.

📌 Cognizant Servicenow Analyst Opportunity Mississauga
🏢 Cognizant Technology Solutions
📍 Mississauga