21 Sep
|
InnVest Hotels
|
Edmonton
21 Sep
InnVest Hotels
Edmonton
Join the team as a Banquet Captain, providing top-notch customer service at banquet functions. Lead your team, ensuring every detail is perfect for an unforgettable experience. As a vital link in the Food & Beverage department, the Banquet Captain will oversee the execution of banquet functions, ensuring guests receive the highest level of service.
You will coordinate set-ups, maintain service standards, and foster interdepartmental relationships to enhance overall guest experiences. This role will also require participation in company training and adherence to health and safety guidelines. Key Responsibilities:
Facilitate set-up and tear-down of banquet areas
Develop relationships with departments for service excellence
Uphold food and beverage service standards
Attend meetings and contribute insights
Address customer concerns courteously and effectively Requirements:
Solid commitment to customer service
Experience in banquet service is preferred
Ability to multitask in a high-pressure workplace
Robust physical condition for task requirements
Smart Serve certification and WHMIS training Showcase your leadership and customer service skills as you support memorable banquet services!
📌 Banquet Captain – Customer Service Expert Edmonton
🏢 InnVest Hotels
📍 Edmonton