Shape the future of healthcare as a Lead UX Researcher in Toronto with the Pb4P initiative. Focus on user-centered design to streamline primary care experiences.
This role prioritizes collaboration with senior managers and cross-functional teams to address user needs through comprehensive research. You will facilitate usability testing sessions and translate findings into effective design solutions that improve workflows. Your contributions will support a major shift towards digital health implementation.
Key Responsibilities:
• Collaborate on research activities with diverse teams
• Coordinate usability testing, ensuring participant engagement
• Synthesize findings into user-friendly design insights
• Document and analyze user flows and workflows
• Contribute to the development of information architecture
Requirements:
• 7+ years of experience in UX/CX research
• Solid background in usability testing methodologies
• Ability to create design artifacts and journey maps
• Experience in navigating complex regulatory environments
• Comprehensive knowledge of AODA compliance standards
Use your expertise to enhance user experiences in healthcare through thoughtful design and research.
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