Become a pivotal part of Batimat as a Technical Specialist. Support luxury products and ensure customers receive outstanding technical assistance and service following their purchases.

In this crucial technical role, you will interact with customers, suppliers, and internal teams. Your primary duties will involve addressing service requests, troubleshooting issues, and coordinating replacements to maximize the quality of service offered. We value curiosity and a proactive approach towards problem-solving.

Key Responsibilities:
• Provide effective technical support for our premium products
• Communicate between customers and suppliers
• Investigate and resolve product issues thoroughly
• Document all service cases and maintain records




• Enhance after-sales service through continuous learning

Requirements:
• Experience in plumbing, kitchen, or related technical fields
• Solid communication and investigative skills
• Patience and resourcefulness when resolving issues
• Ability to work independently and as part of a team
• Preferred bilingual proficiency in French and English

Support Batimat’s commitment to luxury product excellence through dedicated customer service and technical support.
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📌 Batimat Technical Specialist Role (Quebec City)
🏢 Emco
📍 Quebec City