Become a pivotal part of ATCO Electric as a Billing Analyst in downtown Edmonton, ensuring timely and accurate customer billing. Perfect for those with a keen eye for detail and a strong customer service orientation.

Reporting to the Supervisor of Billing Operations, the Analyst is responsible for addressing billing discrepancies and managing customer data. Your role will directly impact the efficiency of the billing process and customer care quality.

Key Responsibilities:
• Resolve billing exceptions across utility billing processes
• Update and maintain comprehensive customer account information
• Validate recent service rate schedules and execute adjustments
• Conduct manual billing processes with accuracy
• Support operational teams with billing inquiries and guidance

Requirements:
• Degree or diploma in Business, IT, or a related field
• Minimum two years of experience in utility billing processes
• Familiarity with Oracle utilities software preferred
• Proven ability to analyze and interpret utility data
• Strong communication skills, both written and verbal

Utilize your analytical skills to enhance customer experiences at ATCO Electric in Edmonton.
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📌 Utility Billing Analyst Position (Alberta)
🏢 Atco Electric
📍 Alberta