Join Mikata’s mission in Calgary as a Junior Customer Success Specialist. Use your customer service background to support healthcare providers and ensure successful software implementations.

Mikata specializes in healthcare technology aimed at empowering professionals to improve patient outcomes. In this in-person role, you will handle customer communications through multiple channels. Your efforts will involve onboarding clients and demonstrating how Mikata's solutions can enhance their practices.

Key Responsibilities:
• Assist customers with inquiries through calls and emails
• Onboard new users to ensure software familiarity
• Showcase the benefits of Mikata to healthcare clients




• Foster strong relationships with medical staff and administrators
• Provide customer feedback to aid product enhancements

Requirements:
• Prior experience in a medical practice is crucial
• Knowledge of EMRs is beneficial
• Excellent verbal and written communication skills
• Robust organizational skills with independent work ability
• Passion for learning and developing tech solutions

Bring your customer engagement skills to Mikata in Calgary to make an impact on healthcare delivery.
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📌 Junior Customer Success Specialist at Mikata (Alberta)
🏢 Rippling
📍 Alberta