About Us
We are a small team that cares about deep thinking, speed, craftsmanship, and putting customers first. Our mission is to build the best care experience in healthcare, on a 30 year horizon.

We help physicians achieve independence by making it easier to start, operate, and grow their practices. We believe the future of healthcare will be driven by individual physicians, not by large bureaucratic systems. Lowering the barrier to practice ownership lets doctors deliver better care for everyone.

The founding team brings deep expertise across medicine, product, operations, and engineering, including more than 30 years of experience running independent practices across urgent care centers, surgical centers, and beyond. We have built 0-to-1 products at Meta, Dropbox, Instagram, Coda, and Nomad, and have founded companies with valuations exceeding $1B and more than 100M MAU.

Highlights

We have strong product market fit. $15M+ ARR in under 15 months.

We are profitable and funded by top tier healthcare investors.

We are about 30 people today and rapidly growing across the company.

You will fit in here if you want to own a product, a process, or a function and take it from 1 to 100.

The Role
This is a non clinical , hybrid healthcare role that is well suited for individuals who want meaningful work and real exposure to healthcare operations.

You will speak directly with patients, collect and organize medical histories, and help ensure medical records are accurate and complete. The work is structured, repeatable, and supported by templates and training.

Our company is headquartered in San Francisco, California. This role does not require travel. We follow a hybrid mode, with 2 days per week in our Toronto office.

What you will do

Conduct outbound phone calls with patients to collect detailed injury and medical histories





Listen actively and document information with a high level of accuracy using structured templates and internal systems

Review existing medical records for completeness, clarity, and internal consistency

Organize and standardize medical information to meet quality and documentation standards

Ensure patient histories are thorough, consistent, and easy for physicians to understand

Review work for accuracy before submission

Follow defined workflows and work expectations, ensure compliance with HIPAA regulations for patient confidentiality

Partner with the operations team to continuously improve processes and quality

You might be a good fit if you

Enjoy focused, detail-oriented work and take pride in precision

Are comfortable engaging in thoughtful, sometimes extended conversations with patients

Can remain calm, empathetic, and professional during sensitive or challenging discussions

Are dependable and able to manage your time independently

Thrive in structured environments and follow processes consistently

Are interested in gaining exposure to healthcare, especially if you are pre-med, studying public health, nursing, or exploring a career in healthcare

Nice to have but not required

Previous experience in medical scribing or administrative healthcare roles

Bachelor's Degree in related fields

Strong interest in healthcare, medicine, or operations

Comfort learning and working with new software and tools

Fluency in Spanish, French, or a second language

Equal Opportunity Employer

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by law.

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📌 Medical Intake Specialist- Toronto (Ontario)
🏢 Indigo
📍 Ontario