On behalf of our client, Remember When Healthcare , we are looking for a Care Manager to join their growing team.

About Our Client
Remember When Healthcare is a growing healthcare organization dedicated to delivering high-quality, client-centered care throughout Nova Scotia. Their team is built on compassion, professionalism, and a genuine commitment to supporting both clients and employees.

As demand continues to grow, Remember When Healthcare is investing in leadership and building the infrastructure needed to support its next stage of growth. This role represents an opportunity to join a passionate team and play a meaningful part in shaping the client and employee experience moving forward.

The Opportunity
This isn't a traditional nursing role. Remember When Healthcare is seeking a healthcare professional who is ready to step into a leadership position where relationship-building, problem-solving, and operational oversight take center stage.

As a Care Manager, you will become a key connection point between clients, families, caregivers, scheduling teams, and recruitment. From the moment a new client reaches out, through onboarding and ongoing support, you'll help ensure they receive an exceptional experience while supporting the internal teams that make care delivery possible.

This role is ideal for someone who enjoys variety, thrives in a fast-paced environment, and wants to make a meaningful impact beyond direct clinical care. You'll have the opportunity to influence processes, support team development, and play an important role in helping the organization continue to grow.

Requirements
The Ideal Candidate
You're an LPN who enjoys people just as much as patient care.

You may have discovered that what energizes you most isn't bedside nursing, but supporting others, solving problems, building relationships, and helping things run smoothly behind the scenes. You're confident, organized, and comfortable making decisions, while still bringing empathy and compassion to every interaction.

You know how to balance accountability with support. You can navigate difficult conversations when needed, but people also trust you because you're approachable, fair, and genuinely invested in helping clients, families, and colleagues succeed.





Most importantly, you're looking for an chance to step into a leadership role where you can take ownership, contribute ideas, and make a lasting impact within a growing organization.

Responsibilities
As a Care Manager, you'll be at the center of the client and employee experience, helping ensure care is delivered seamlessly while supporting the teams that make it happen.

You will

Serve as the primary point of connection between clients, families, caregivers, scheduling, and recruitment teams

Guide clients through their journey, from initial inquiry and assessment coordination through onboarding and ongoing support

Coordinate and oversee client assessments across Nova Scotia, ensuring a smooth and positive experience from start to finish

Review assessment documentation for accuracy and completeness while helping maintain high standards of care

Build strong relationships with clients through regular follow-up conversations and proactive support

Partner with scheduling and recruitment teams to solve challenges, remove roadblocks, and improve operational efficiency

Help navigate and resolve escalated client and caregiver concerns with professionalism, empathy, and sound judgment

Lead team meetings, support employee development, and foster a culture of accountability, communication, and continuous improvement

Monitor day-to-day operations and proactively address service, scheduling, or client concerns before they become larger issues

Support the onboarding and development of nurses and field staff, helping set them up for success

Maintain accurate documentation and records while ensuring continuity of care and service excellence

Identify opportunities to improve processes, strengthen client satisfaction, and enhance the overall employee experience

Qualifications





We're looking for an experienced LPN who is ready to leverage their clinical background in a leadership-focused, non-traditional nursing role.

Active Licensed Practical Nurse (LPN) license in good standing with the appropriate regulatory body

Previous leadership, supervisory, care coordination, healthcare operations, or client services experience preferred

Experience supporting or training other healthcare professionals is considered an asset

Strong technology skills and confidence learning new systems and software

Experience managing multiple priorities in a fast-paced environment

Valid driver's license and access to a reliable vehicle

Willingness to travel occasionally throughout Nova Scotia as required

Exceptional communication and relationship-building abilities

Strong organizational skills with outstanding attention to detail

Confident decision‑maker who can balance empathy with accountability

Ability to navigate challenging conversations professionally and effectively

Compassionate, client‑centered approach to care and service

Self‑motivated, adaptable, and comfortable working independently

Positive leader who enjoys supporting, coaching, and developing others

Compensation and Benefits

Competitive salary ranging from approximately $68,000–$75,000 annually, based on relevant experience

Comprehensive health and benefits package

Paid vacation and sick time

Mileage reimbursement for work‑related travel

Flexibility for occasional evening assessments or meetings, with schedule adjustments as needed

In‑office leadership role within a growing healthcare organization

Six‑month onboarding and probationary period designed to support long‑term success

Opportunity to play a key leadership role and help shape the future growth of a rapidly expanding healthcare organization

We thank all candidates for their interest. However, only candidates that we determine are best aligned to the role will be contacted for initial discussions.

*Candidates must be legally eligible to work in Canada on a permanent basis without requiring employer support for a work permit or immigration application*

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📌 Care Manager (Nova Scotia)
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