Join NSCC as a Digital Technology Analyst, providing vital IT support to faculty and IT students in Nova Scotia. This full time role features varied digital challenges and customer interactions.

Reporting to the School Manager, you will be instrumental in delivering specialized technical support and managing support systems. Recent graduates with a diploma in IT or related fields are encouraged to apply, especially those experienced in customer service. Collaborate with faculty on technology needs to enhance educational experiences.

Key Responsibilities:
• Deliver IT support via phone, email, and in-person
• Maintain accurate records of support tickets and activities
• Troubleshoot issues for faculty using the Collaborative Network




• Research and manage computer supply inventory
• Assist with hardware installations and maintenance in labs

Requirements:
• Educational background in Information Technology or similar field
• Customer service experience preferred
• Comfort with digital systems and virtual environments
• Strong organisational and problem-solving skills
• Possession of a valid driver’s license

Utilize your technical knowledge and teamwork skills to advance NSCC’s digital initiatives and support its vibrant community.
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📌 NSCC Digital Analyst - IT Support (Nova Scotia)
🏢 Nova Scotia Community College
📍 Nova Scotia