When you walk into one of our stores you recognize yourself. You are passionate about the ilfestyle, and it’s easy for you to strike up natural conversation with our clientele as you address their needs. You will be driven by sales goal, personal productivity, and strive to deliver excellent customer service. You proactively manage and develop the team around you. You are able to multitask with a smile on your face and work within a team to ensure every one of our customers and staff receives the "Boutique of Leathers Experience”.

Responsibilities:

Making the company mission statement our driving force

Managing all aspects of the day to day operations of the store in a manner consistent with company culture, Performance Standards and Beliefs, while providing the Boutique of Leathers Experience.

Functioning as the coach, motivating source, and team leader for the store staff; liaison with the Customer Service Centre

Human Resources Management

Ensure proper staff mix at all times and fill vacancies within 30 days.

Staff recruitment, training and development of future store leaders. Recognize and develop future store leaders

Create and maintain a positive team workplace whose players are passionate about our Performance Culture

Process Outfitter Performance Evaluations on an annual basis

Maintain open and honest communication with staff

A commitment to open communication throughout the company

Operational Management

Guiding and supporting the implementation of company policies and procedures

Operating a profitable store, while contributing to company strategies

Executing all training standards, company programs as per direction.





A strong focus on customer service and consistently maintaining customer service levels

Ensure Manuals (Human Resources, Operations, Product Knowledge) are accessible to all staff and kept up to date

Ensure accurate, legible, and timely daily, weekly, and monthly reporting. This includes payroll, Report 51, boot repairs, and staff purchases

Ensure that the store’s physical conditions are clean and well maintained (vacuum, dust, floor free of obstacles) and train staff accordingly

Ensure that equipment is operational and maintained (computers, vacuum cleaners, ladders, lights, audio-visual) and train staff accordingly

Coach and train staff on merchandise display and presentation consistent with Boutique of Leathers image

Merchandise the store based on promotions or season and store profile

Communicate and support company promotions

Complete markdowns and transfers accurately and in a timely manner

Use windows and store fronts effectively

Provide product knowledge training and coaching to all outfitters

Promoting and enhancing our company image

Ensure displays and presentations are consistent with Boutique of Leathers image.

Skills:

Leader who can engage, inspire empower and motivate others to act.

Strong personal skills, outgoing and able to communicate with co-workers and customers

Sales and customer service orientated, ability to identify opportunities and problem solve

Critical thinking skills, proactive and innovative

Self-motivated, having an ownership mentality and a can-do approach.

Qualifications:

Weekend and evening availability

This is a temporary 6 month position with the opportunity to convert to permanent based on business needs.

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📌 Assistant Manager (British Columbia)
🏢 Lammle's Western Wear
📍 British Columbia