People & Culture Employee Experience SpecialistHybrid, Downtown TorontoPermanent, Full TimeLevel 7$57,000.00 - $70,000.00 per yearAbout Covenant House TorontoCovenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day. More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community. For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.Purpose of PositionThe People & Culture (P&C;) Employee Experience Specialist is the primary point of contact for employees and managers, delivering an exceptional employee experience. This role focuses on leading employee relations, engagement, communication, and support across the employee lifecycle including organizing and implementing EDI (Equity, Diversity and Inclusion) Initiatives. This role works collaboratively with P&C; Employee Operations specialist to ensure all areas such as training, policy communications, systems support and KPIs are effective and efficient. This role prioritizes employee engagement, relations, EDI, coaching, workplace culture and training.Key ResponsibilitiesEmployee Experience & EngagementLead and support employee engagement initiatives (e.G., EDI, wellness programs,



events)Act as the visible and approachable representative of P&CDevelop; and execute action plans based on employee engagement survey resultsTrack KPIs and provide input and recommendations on improvementsEDI InitiativesLead and support in agency strategic initiatives regarding EDILead and coordinate EDI initiatives, events and awareness activitiesFacilitate trainings on EDI initiatives such as ABR, CABR, anti-oppression, inclusion, equity and city mandated required trainingsHR Administration & TrainingDeliver policy rollouts and training sessionsFacilitate training on systems such as Payworks and internal toolsEnsure all mandatory training is completed in partnership with the Onboarding and Training CoordinatorsCompliance & PolicyCommunicate policies clearly to employees and managersGuide leaders in applying policies consistently and effectivelyConduct annual audits and updates of policy and procedure manualsHR Systems SupportAssist employees with navigating HR systems (e.G., self-service tools, time-off requests)Promote adoption and effective use of HR technologyConduct quarterly systems training in coordination with P&C; Operations SpecialistEmployee RelationsServe as the first point of contact for employee concernsSupport investigations and fact-finding supportDocument issues and collaborate with the P&C; Manager on resolutionSupport workplace accommodations in partnership with leadershipLead conflict resolution strategies (preventative and during conflict)Performance ManagementCoach managers on providing feedback and addressing performance issuesSupport development planning and annual evaluation processesOffboardingConduct exit interviews and provide insights to leadershipSupport managers in offboarding processesQualificationsEducation & ExperiencePost‑secondary education in Human Resources, Business Administration,



or related fieldStrong understanding of EDI initiatives specifically in Anti‑Black Racism and Anti‑Oppressive knowledge. Not for profit experience considered an asset.Strong understanding of the Human Rights Code, Shelter Standards knowledge an assetCHRP/CHRL designation (or working toward) is considered an asset3–5+ years of HR experience, with a solid focus on EDI, Employee Relations and Employee WellnessDemonstrated experience in employee relations, engagement, and coaching leaders2+ years in training delivery and facilitationCore CompetenciesStrong interpersonal and relationship‑building skillsHigh emotional intelligence and conflict resolution abilityExcellent verbal and written communication skillsAbility to influence and coach leaders at multiple levelsStrong facilitation and presentation skillsProficient technology and HRIS knowledgeAdditional StrengthsPassion for employee experience, culture, and inclusionProactive, approachable, and solutions‑oriented mindsetAbility to manage sensitive situations with professionalism and empathyWhat we offerMeaningful work.Competitive compensation.Benefits such as Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more.Employee perks which include discounts on gym membership, city bike rentals and more.At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.#J-18808-Ljbffr

📌 People & Culture Employee Experience Specialist - C$57,000 - C$70,000 A Year (Winnipeg)
🏢 Covenant House
📍 Winnipeg