Join the University of Calgary as a Full-time Service Advisor in People & Culture. Leverage your expertise to assist faculty, staff, and students with payroll and onboarding inquiries for an enriching client experience.

This role, reporting to the UService Team Lead, involves providing front-line support for a range of HR-related inquiries. You will engage with stakeholders through various channels and guide them in navigating systems including PeopleSoft HCM and ServiceNow. Your role will be crucial in maintaining high service standards and ensuring sound documentation practices.

Key Responsibilities:
• Provide professional service for HR systems inquiries
• Assist in onboarding and payroll process management




• Document detailed case notes and maintain ticket records
• Support timely resolution of client concerns
• Contribute to improving workflow and service delivery

Requirements:
• Bachelor’s degree in HR or relevant area preferred
• 3-5 years experience in related environments
• Knowledge of PeopleSoft HCM and ServiceNow preferred
• Solid research and communication abilities
• Commitment to confidentiality and equity

Bring your people-focused service skills to the UCalgary community and make a lasting impact.
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📌 Full-Time Service Advisor at University of Calgary (Alberta)
🏢 University of Calgary
📍 Alberta