Duties and Responsibilities

Working with IT personnel and the operational user community to identify and deploy WMS functional solutions to business implementation needs within project timelines.

Providing level 2 technical support by responding to inquiries and Help Desk tickets regarding problems, or questions about the WMS applications.

Provide technical assistance to facilitate WMS user training, including analyzing and providing technical inputs for training materials, and assist with qualification and certification of WMS users before and after training.

Participate and lead customer onboarding, integration and solution delivery requests.

Understanding 'behind-the-scenes' details of the WMS technical landscape including databases, graphical user interfaces (screen layouts), RF/mobile device workflows, printed outputs reports and carton labels, and interfaces with other systems.

Consulting with users and customers to gather information (discovery) about WMS functional requirements, including needs, objectives, features, and input and output requirements.

Defining and documenting discovered requirements for data, and workflow processes, interfaces with other systems, internal and external data validation, and outputs.





Participate in project activities to migrate warehouse locations and customers from current to Next-Generation WMS platform, including gap analysis, design, development/configuration, training, test planning, test script development, migration, acceptance test tasks and go-live support.

Develop documentation of systems, policies, procedures.

Requirements and Qualifications

Bachelor's degree in computer science or related field

Minimum 3 years of work experience providing technical and software solutions in a 3PL, logistics, warehousing, distribution setting

Certified MS SQL, Oracle or C++

Understanding of EDI transactions and their integration with warehouse operations, including inbound and outbound processes

Understanding shipping and transportation execution systems, including carrier integrations, rate shopping, shipment processing.

Experience in reporting tools like SSRS and CrystalReport/Business Objects

Previous experience with a Warehouse Management System, EDI design and mapping preferably with DATEX or 3PL Central and Boomi

Previous experience with HighJump Warehouse Advantage is a definite asset

Exposure to Labor management systems (LMS) will be an asset

Additional Information:

This posting represents a current vacancy.

We use automated tools to support application screening.

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📌 Data Warehouse Analyst (Ontario)
🏢 Remco
📍 Ontario