Director, Brand and Communications New Ottawa, Ontario, Canada (Quebec City)

Director, Brand and Communications New Ottawa, Ontario, Canada (Quebec City)

21 Sep
|
Versaterm
|
Quebec City

21 Sep

Versaterm

Quebec City

Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem — dispatch, law enforcement, forensics, courts, and beyond . We've grown through strategic acquisitions and deep product investment. What connects all of it is a single purpose: give public safety agencies the tools and insights to make better decisions in high-stakes moments.
When a 911 call is answered, a detective investigates a case, or a forensic lab processes evidence, there's a good chance our software is working behind the scenes. That's been true for over four decades.
AI is central to where we're going. Not as a feature but as core infrastructure. We're embedding intelligence directly into the workflows our customers rely on every day, and we're doing it alongside them. Our customers tell us what the mission demands. We build what answers it.
This work attracts a specific kind of person — someone who wants to be pushed by great people, build things that outlast a sprint cycle, and go home knowing the work connected back to something real.
The Role The Director, Brand and Communications will shape and execute Versaterm's global brand, content and external communications strategy, strengthening the company's position as an innovator and trusted partner in public safety technology. This leader will drive a unified market narrative and brand voice that showcases Versaterm's vision, thought leadership and differentiated value in empowering public safety agencies through modern, connected solutions.
The role oversees all aspects of external brand and communications, including media relations, analyst relations, executive visibility, brand storytelling, content strategy, creative direction and strategic product and customer narratives. Working cross-functionally with Executive Leadership, Product, Sales and People teams, the Director will ensure that Versaterm's communications reflect its culture of innovation and integrity. This leader will develop integrated strategies that align brand, communications, and go-to- market priorities to drive market awareness, credibility and growth. This job posting is being used to fill an existing vacancy.
What You Do Corporate and External Communications
Lead the development and execution of Versaterm's communications strategy across media relations, corporatereputationand brand storytelling
Drive proactive and reactive media engagement to strengthenVersaterm'sposition as an industry leader, including thought leadership,



issues management and executive visibility
Manage PR agency partnerships and external communications partners, ensuring consistency of message and excellence in execution
Develop strategic communications for senior leaders, including keynote speeches, op-eds, thought leadership articles and presentations
Oversee corporate announcements, product launchesand strategic narratives that highlight Versaterm's innovation, customerimpactand growth momentum
Partner with industry analysts, conferenceorganizersand associations to secure earned visibility for Versaterm and its executives
Lead crisis and reputation management planning, ensuring readiness and coordinated response across functions
Brand and Content Strategy
OwnVersaterm'senterprise content strategy across the corporate website, blogs,social platforms,executivebylinesand key corporate campaigns
Develop an integrated editorial calendar that aligns business priorities, industry trends, productlaunchesand major events
Partner withtheGTM team todevelop messaging and content strategies supporting launches,campaignsand business initiatives
StewardVersaterm's brand positioning,messagingand voice across all external channels
Guide the development of compelling creative assets that strengthen the Versaterm brand
Leadership
Foster a culture of collaboration, innovation and continuous improvement while developing talent and scalable processes
Establish performance metrics that measure the impact of brand, content,mediaand communications initiatives
Drive innovation across the function by integrating AI and emerging technologies intothestrategyandprograms
What You Bring Bachelor's degree in Communications, Public Relations,Marketingor a related field
10-15+years of experience in corporate communications, publicrelationsor related fields,ideally inpublic safety or technology,with 5yearsofleadershipexperience
Experience developing and evolving brand positioning,messagingand corporate narratives in a high-growth B2B technology workplace
Strong media relationsexpertise,



with established relationships across technology,businessand industry trade media
Experience managing and collaborating withcreative andcommunications agencies
Exceptional storytelling,writingand executive communication skills
Ability to translate complex technology and business strategies into compelling, human-centered narratives
Experience developing SEO-informed content strategies that improve discoverability, audienceengagementand the performance of digitalprograms
ExperienceleveragingAI and emerging technologies to improve development,workflowsand team effectiveness
Strategic mindset with hands-on execution ability; comfortable operating both at a high strategic level and in day-to-day delivery
This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on the Government of Canada's security screening process, please visit Public Services and Procurement Canada .
Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.
AI is central to how Versaterm builds and delivers solutions for our customers. Within Talent Acquisition, we use AI-enabled tools to support certain aspects of the recruitment process, helping our team work more efficiently and spend more time connecting with great talent. AI supports our work, but all hiring and employment decisions are made by people.
Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact [email protected] .

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📌 Director, Brand and Communications New Ottawa, Ontario, Canada (Quebec City)
🏢 Versaterm
📍 Quebec City

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