Lead the Guest Services team at Four Points by Sheraton Kelowna Airport, focusing on superior guest service and teamwork in a supportive environment.

In your role as Guest Services Manager, you will oversee daily operations while implementing the Four Points culture. You will train and guide employees, ensuring they meet guest expectations and maintain compliance with safety protocols. Your leadership will be pivotal in creating a collaborative and inspiring team atmosphere that prioritizes the guest experience.

Key Responsibilities:
• Assist in training and motivating the guest services team
• Promote adherence to Four Points cultural standards
• Balance inventory management on property systems




• Report any safety or compliance issues
• Safely operate hotel shuttle for guest services

Requirements:
• Prior experience in a guest service role essential
• A valid BC Class 5 driver's license is mandatory
• Strong ability to prioritize and manage projects
• Proven track record in motivating staff
• Committed to ongoing team coaching and development

Shape the future of guest experiences at Four Points by Sheraton Kelowna Airport through effective leadership and service excellence.
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📌 Guest Services Manager Role at Four Points Sheraton (British Columbia)
🏢 Four Points by Sheraton Kelowna Airport
📍 British Columbia