Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description
Should a current Toronto Harbourlight - The Homestead Alice M. Walter House employee that is a member of Union SEIU Local 1 within the first 5 days, their application will be given priority over external applicants.

Accountabilities
Service Responsibilities

Appropriately model healthy life skills and socialization to clients

Provide support as needed to clients in residence, as well as clients and former clients by telephone

Manage the safety and security of the building after office hours, including alarm system, evacuation, emergency management

Manage interpersonal crisis and conflict situations among clients

Manage behavior modification strategies with clients (positive and negative consequences, warnings and discharges)



in consultation with team as required

Train, assign and supervise client chores and work therapy as required

Review and complete all required written communication, including log book, communication book, general log, Initial Inquiry Forms, EMHWARE, email reports as necessary

Maintain professional and appropriate verbal communication with co-workers, on-call counselors, management, clients and members of the public while on duty

Effectively and safely manage distribution of client medications

Admit and orient current clients to the residence

Answer doors, telephones and accept deliveries as necessary

Prepare and serve meals as necessary

Perform housekeeping duties as required

Participate in team interactions and decision making

Process client belongings on discharge

Ensure that clients are following guidelines

Stock housekeeping supplies as necessary

Appropriately manage hazardous items such as cleaning supplies and sharp

Supervise client urine screens, breathalyzers as required

Organizational Responsibilities

Be in agreement with and willing to support our Mission Statement and treatment philosophy

Maintain a drug and alcohol free lifestyle while on Salvation Army property and on duty Model appropriate dress that reflects a professional office environment

Participate in all staff meetings by attendance and participation Participate in regular direct supervision with immediate supervisor and implement improvement in performance as directed

Participate in yearly formal evaluation Represent The Salvation Army Homestead in a professional manner at all times

Be punctual and work all hours scheduled, advising immediate supervisor when this is not possible

Education, Qualifications And Certifications

Preferred Degree or diploma in one of the human services professions

CPR+ Standard First Aid

CPI

ASSIST





Experience And Skilled Knowledge Requirements

Degree or diploma in one of the human services professions

Education, experience or equivalent in working with women with addictions and other marginalized women.

Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Skills And Capabilities

Attention to detail, problem solving and analytical skills.

Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.

Excellent oral and written communication skills

Crisis/Conflict Management Skills

Diversity awareness and appreciation

Strong interpersonal skills

Ability to work effectively as a team member

First Aid/CPR Certification

WHMIS training an asset

Mental health knowledge an asset

Valid Ontario Drivers’ License an asset

Clear CPIC/VSS

Computer skills in word processing, email, data entry, EMHWARE

Ability to cook for thirty people

Food Handlers Certificate

Must be supportive of the mission of The Salvation Army

Vulnerable Sector Check Required

Vulnerable Sector Check: an original copy of a current Vulnerable Sector Check (VSC) that is less than six (6) months old is required by your start date, and the results of the check must be acceptable to The Salvation Army in its sole discretion. The cost of the VSC is borne by the employee.

Compensation:
Please note that this job falls under a collective agreement. The hourly rate for the Residential Care Worker - Relief position is set at $22.29 per hour, and wage increments are provided based on collective agreement language.

Compensation
The target hiring range for this position is $20.57 to $20.57 with a maximum of $20.57. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.

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📌 Residential Care Worker - Relief (Ontario)
🏢 The Salvation Army in Canada
📍 Ontario