Elevate guest experiences as a Spa Guest Services Representative, focused on delivering seamless and skilled service. Your role centers around hospitality and guest relations, ensuring satisfaction.

As a key member of the guest services team, you'll manage all aspects of guest interactions, from reservations to check-outs, and provide informative insights on spa services and promotions. Demonstrating commitment to cleanliness and compliance with company standards will be vital to your daily responsibilities.

Key Responsibilities:
• Deliver memorable service to guests at the spa
• Manage check-ins, reservations, and client information effectively
• Promote treatments and products with thorough knowledge
• Support with operational tasks,



including cleanliness
• Collaborate in team meetings to enhance guest services

Requirements:
• Minimum one year in a relevant service environment
• Excellent communication and relationship-building skills
• Knowledge of booking systems with B4T helpful
• High attention to detail and organizational flair
• Flexibility to accommodate evening and weekend shifts

Utilize your hospitality expertise to enrich every guest's experience in our spa.
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📌 Spa Guest Services Experience Specialist (Ontario)
🏢 Elmspa
📍 Ontario